Retention and deletion schedules for DotlyMaps data.
Customer content is retained for the duration of the subscription and deleted or returned per contract terms upon termination, subject to legal holds.
Application and security logs are retained for operational and investigative purposes, typically 90–365 days depending on log type.
Backup retention follows the Backup Policy. Deleted customer data may persist in backups until backup rotation cycles complete.
Security and access audit records are retained per compliance requirements, typically one to three years.
Customers may request deletion of personal data subject to verification, contractual obligations, and applicable law. Requests are processed within documented timeframes.