Availability objectives and disaster recovery planning.
DotlyMaps defines availability targets for core services. Enterprise SLA commitments are documented in customer agreements.
Disaster recovery plans cover loss of availability zones, data corruption, and major infrastructure failures. Plans are reviewed annually.
Restoration procedures are tested periodically. Recovery priorities favor customer-facing services and data integrity.
Incidents affecting availability are communicated via the status page and direct notification for enterprise customers when required.
Tabletop exercises and technical recovery tests are conducted at least annually. Results drive plan improvements.