Backup frequency, encryption, and recovery testing requirements.
Critical production databases and configuration are backed up on a daily automated schedule. Incremental backups may run more frequently.
Backups are encrypted at rest and transmitted over encrypted channels to storage.
Restore procedures are tested at least annually. Test results are documented and deficiencies remediated.
Backup retention periods align with business requirements and the Data Retention Policy.
Recovery time and recovery point objectives are defined per service tier. Enterprise customers receive documented RTO/RPO upon request.